Contact Us
Messages from readers help keep this site accurate and useful, so we're always glad to hear from you. Whether you've spotted something that no longer matches a casino's own terms or you simply have a question about how our pages work, our team reads every email that arrives.
How to reach us
The quickest way to get in touch is by email at [email protected]. A short subject line describing your message, such as "Correction: withdrawal limits" or "Question about verification guide", helps us route it to the right person sooner.
What we can help with
- Corrections: if a page states a deposit method, bonus condition, verification step or game detail that differs from what a casino currently publishes, tell us where you saw the difference and we'll check it against the source.
- Feedback: suggestions on clarity, missing topics or explanations that could go further are always welcome.
- General site questions: how our pages are put together, how information is sourced, or anything else about the site itself.
What we can't help with
We're an informational site, not a casino operator. We have no access to anyone's casino account and cannot process, chase or reverse deposits or withdrawals, lift restrictions, unlock accounts or resolve verification disputes. For any of those, please contact the casino's own customer support directly, as only the operator can act on your account.
Please don't send passwords, card numbers or copies of identity documents by email. We never need them, and any personal details you do share are handled as described in our privacy policy.
When to expect a reply
We aim to answer within a few working days. Corrections that need checking against a casino's published terms can take a little longer, and we may follow up if we need more detail. Messages sent at weekends or on bank holidays are picked up on the next working day.
This site is intended for adults aged 18 and over. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware.